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Obtaining Full Internet Headers From an Email Message

Internet headers contain valuable information for troubleshooting a variety of email issues, including email delays, spam, viruses, and abuse issues. This lesson explains how to obtain headers from common email programs.

Windows Live Mail

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Right-click on the email message and select Properties.

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Click on the Details tab.

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The complete Internet headers are listed in the text box.

Microsoft Outlook 2002/2003

Right-click on an email message in the Inbox and select Options.

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The Internet headers are listed at the bottom of the Message Options screen.

Microsoft Outlook Express

Right-click on an email message and select Properties.

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Click on the Details tab to view the Internet headers.

Web Mail

Open the email message then click on More Detail

Click on View Message Headers

An All Message Headers window will pop up with all of the Internet headers for the e-mail message.

Mozilla Thunderbird

Open the email message.

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Click on the View menu and select Message Source.

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The complete Internet headers and message source are displayed in a pop up window.

Apple Mail

Open the email message.

Click on the View menu, select Message, then click on Long Headers.

Full Internet headers are now displayed above the message.

After copying the message headers, you can revert back to normal headers by going to the View menu, Message, then click on Default Headers.

Entourage 11

Select the email message and double click on it.

Click on the View menu and select Internet Headers.

The complete Internet headers are displayed above the email message.

If instructions for your email software isn't listed above, then you may find the following third party website helpful: http://www.haltabuse.org/help/headers/index.shtml

There you can find textual instructions for less common email software programs.
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