Hover 101
Tips for using www.hover.com

Topics » Account Management » Submit a Help Request

Submit a Help Request

This tutorial will show you how to send a help request to Hover support through our help website.

Visit http://help.hover.com and click on Submit A Help Request.

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If you are not already logged into Hover, you will be prompted to sign into your Hover account.

Select the most appropriate options from the drop down lists.

Enter your question or problem, with as much detail as possible, in the text box.

The "I feel" and "Attachment(s)" sections are optional. You can tell us how you feel or attach a file to include with your question, such as a screenshot of an error message.

Click Submit when you are done.

The ticket has been added to the open requests. Click on View request history to read the conversation thread.

Please allow up to 24 hours to receive a reply from a Hover Customer Adviser.

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Click on View Help Requests from the main help page to keep track of your open help requests.

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Article Shortcut: http://about.hover.com/helpticket

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