Hover 101
Tips for using www.hover.com
Enable Access to the Customer Service Center
This tutorial will guide you through the process of enabling your access to our online Customer Service Center. This will allow you to access support tickets and post to our community forums at http://help.hover.com.
Visit http://www.hover.com and click on the Sign In link.
Sign in with your Hover Username and Password.
Check Your Account Email Address
Select the Billing tab then click on Change Email. This email address will be used to verify your account. If the email address is out of date, type in a new email address then click Save. Entering an alternate email address is recommended but optional.
Generate Verification Email
Click on "request a new one" near the bottom of the Hover page to send a verification email to your account contact email address.
A verification message will be displayed to show that the verification email has been sent.
Log into your email account and look for an email from Hover System. After opening this email you should see a message similar to the example above with a verification link. Click on the verification link in the email message.
Use the Submit A Help Request link to send us a support ticket. View Help Requests can be used to view and respond to tickets online.
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Article Shortcut: http://about.hover.com/ticketaccess
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