We will never ask for any of the following:

- birthdate
- mother's maiden name
- social security number

If you contact us for assistance with your account, we may need to confirm your username, password, or billing details to assist you with managing your Hover services. We will never initiate the first contact with you to gather personal information that you have already provided to us in your Hover account!

Here are some warning signs that an email may be a phishing scam:

- You are being asked for personal information in an unsolicited email, letter, or phone call. If you haven't contacted us for help with your account, we would have no reason to contact you for your account information.

- The email or letter does not refer to you by name. If we send you an email, we'll address it to the name on your account. We won't start an email with "Dear Webmail User" or "Dear Email Account Owner."

- The name of the company sending the letter is not clearly stated. Scammers will often send email messages from "the administrator" or "the helpdesk" because they use the same email template for sending phishing email messages to customers of many different email and Internet services.

General information on how to report Internet scams in several countries may be found at this website:

http://www.consumerfraudreporting.org/reporting.php

Below, are examples of email phishing scams that have been sent to our customers recently. If you have any other examples of Internet email scams you've received, please send them to us as a comment at the bottom of this tutorial so it can be shared with other subscribers.

From: Webmail HelpDesk <info@helpdesk.com>
Sent: Jul 23, 2009 1:03 PM
Reply-To: supportweb@mail2world.com

Dear Webmail User,

This message is from Webmail HelpDesk to all our account owners. We are currently upgrading our Accounts database. We are deleting all unused WebMail account to create more space for new accounts. In other for your account not to be suspended or deleted, you will have to update your account by providing the information listed below:

Confirm Your Webmail Account Details.

Email Address:
User Name:
Password:
Date of Birth:

You will be sent a new confirmation alphanumerical password which will be valid during this period and can be changed after the process.

We are very sorry for any inconveniences this might have caused you.

Thanks for your understanding.

Webmail HelpDesk.
Warning!!! Account owner that refuses to update his or her account within seven days of receiving this notice ends up being suspended permanently.

From: WEBMAIL ADMINISTRATOR. <info@webmail.org>
Sent: Oct 6, 2009 7:53 AM
To: undisclosed-recipients:;
Reply-To: webmailteamupdat@sify.com

 

Dear Email Account Owner,

This message is from microsoft email maintenance messaging center to all Webmail/email account owners.We are currently upgrading our data base and e-mail account center.We are deleting all un_used
email account to create more space for new accounts. To prevent your account from closing you will have to update it below so that we will know that it's a present used account.

CONFIRM YOUR EMAIL IDENTITY BELOW
Email Username :

EMAIL Password :

Date of Birth :

Country or Territory :
send all information account section

webmailteamupdat@sify.com

Warning Code:VX2G99AAJ
Warning!!! Account owner that refuses to update his or her account within Seven days of receiving this warning will lose his or her account permanently.

Thank you for using Microsoft!

 

Regards
WEBMAIL ADMINISTRATOR.

Be aware of email renewal notices from a company called "ISP Renewal." It is an attempt to have you transfer your domain at an exorbitant renewal rate!

Here is an example email from ISP Renewal:

From: ISP Renewal [mailto:renewal@onlinereminder.org]
Sent: Saturday, October 10, 2009 5:18 PM
To: Cresote, Demetri
Subject: Reminder

The domain name www.awesomeroofandtile.com <http://www.awesomeroofandtile.com>; is about to expire 2009-11-20.

If you wish to continue using your domain name please click on the link below.

Click here to renew.
--------> http://www.domainrenewal-online.org/for.php?d=www.awesomeroofandtile.com

Once the payment has been completed the above mentioned domain name will automatically be renewed and a conformation will be sent.

________________________________

Additional information
ISPRenewal consults companies about their ownership of domain names on the internet. We supply information to companies about to their domain portfolios, administer domain addresses and when a domain name is due to expire we inform businesses that it is time to renew a domain name. If you wish to assign ISPRenewal to extend your domain, please click on the link above. If you do not not wish renew your domain, you may disregard this e-mail. Note! No changes will be made in the WHOIS information if you choose to your domain with us. You will still have your current Domain Service Provider. You may also request your resent Domain Service Provider to extend your domain. If you have any enquiries, do not hesitate to contact our customer service center at +44(0)20 33 55 4951 visit us on the web.

A company called "US Domain Licensing" has a sneaky tactic of registering .US versions of existing .COM domain names, then sending a letter, fax, or email to the .COM domain owner to sell them the .US version of their domain name. This is a marketing tactic. You are under no obligation to buy the .US version of your .COM domains.

Here's another email phishing scam (these scams will often direct you to a third party website which will request personal information or your account log in):

 

From: info@barber.net
Sent: Wednesday, October 14, 2009 10:45 AM
To: bevis@barber.net
Subject: For the owner of the bevis@barber.net e-mail account

Dear user of the barber.net mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox (bevis@barber.net) settings were changed. In order to apply the new set of settings click on the following link:

http://really_long_URL_containing_your_email_address

Best regards, barber.net Technical Support.

You may receive a domain renewal letter from the Domain Registry of America or their sister company the Domain Registry of Canada. This letter is a solicitation to transfer your domain registration services away from Hover, and at a much higher price than we charge! You can disregard any letters in the mail from either of these companies and continue to renew your domain registration services through Hover.

To save trees and reduce the cost of your services, we do not send renewal letters by standard letter mail. Before your domains expire, we will send you several email notices. We may even call you to ensure that your domain names have not expired without your knowledge.

The email below is a scam intended to trick domain owners into paying fees to a domain name dispute organization in Asia. This is a scam. Legitimate domain disputes may be filed through ICANN (the Internet Corporation for Assigned Names and Numbers). See http://www.icann.org/en/udrp/udrp.htm for details on how legitimate domain disputes are handled.

 

From: Anna [mailto:Anna@west-asia.com]
Sent: Sunday, August 01, 2010 7:35 PM
To: mstriz
Subject: Copyright Of "asinm ".(TO Principal)(Urgent)
Importance: High

Dear Principal,

We are a domain name registration and dispute organization in Asia,who mainly deal with global companies' domain name registration and internet Intellectual property right protection in Asia.Currently we have a very important issue that we need to confirm with your company.

On Aug.1, 2010,We received an application formally from one company named He Ling Investment Co., Ltd that wanted to applly for the Internet Name"asinm " and some domain names from our organization.

After our initial examination, we found that the Internet Name and domain names applied for registration are as same as your company's name and trademark.These days we are dealing with this case,we were wondering whether you consigned He Ling Investment Co., Ltd to register these domain names with us? If it is true,we will complete the registration of these domain names.Do you know this company? Currently,we have postponed this application of this company temporarily.In order to deal with this issue better,please contact us by telephone or email as soon as possible.

In addition,we hereby affirm that our time is limited for dissent application.If your company files no dissent within the time limit,we will unconditionally approve the application submitted by He Ling Investment Co., Ltd.

(PS:If you are not in charge of this matter,please transfer this email to appropriate dept.)

Best Regards,

Anna
Hong Kong Head Office:
Tel: 00852 9566 0205
Fax: 00852 3069 6940
Email:Anna@netservice.hk
Website: http://www.asia-gov.com
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The following email was sent recently to some .CA domain owners. It is a fake and not really from CIRA:

 

From: .CA Internet Registry Authority <cira@email.com>
Date: Fri, Apr 29, 2011 at 10:51 AM
Subject: domainname.ca is expired
To: <Your Domain Email Contact>

Customer Number for this Account:25119222
domainname.ca

The domains listed below expired on April 25, 2011.

This is your last chance to renew your domain name(s)!You must renew
by May 1st, 2011
or the domains listed below will be cancelled.
domainname.ca
RENEW NOW: http://WWW.CIRA.COM@67.19.214.98/~casupppo/CIRA%20-%20Canadian%20Internet%20Registration%20Authority%20-%20Home.php?dom=domainname.ca

Please note:If you do not renew your domain(s) during the 3-day
Renewal Grace Period, you may incur a fee of $80.00 in addition to the
domain renewal fee. During this time, the domain name(s)
will be moved to parked nameservers and any Website or email services
associated with the domain name(s) may stop working. For further
information about Domain Renewals, review the Domain
Registration Agreement here.

 

IMPORTANT:The registry will hold the name in a Redemption Period for
30 days. During this time, the domain name will be removed from the
zone files (the list of domains currently in the global
DNS); therefore, any web site or email services associated with the
domain name will stop working. The original domain registrant may
retrieve the domain name from deletion during this period for a
fee of $80. Thanks for choosing a .ca domain name!
Sincerely,

 

CIRA.CA (Canadian Internet Registration Authority)

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