Phishing is a fraudulent attempt to acquire personal information information such as usernames, passwords and credit card details by individuals masquerading as a legitimate company. Hover customers may occassionally receive fraudulent email messages claiming to be Hover for the purpose of stealing your credit card or account information, or to hijack domain names and email addresses.

From: noreply@smith.net [mailto:noreply@smith.net]
Sent: donderdag 7 januari 2010 14:27
To: diana@smith.net
Subject: A new settings file for the diana@smith.net
has just been released

Dear user of the smith.net mailing service!

We are informing you that because of the security upgrade
of the mailing service your mailbox (diana@smith.net) settings
were changed. In order to apply the new set of settings click
on the following link:

http://smith.net/owa/service_directory/settings.php?email=diana
&diana&from=smith.net&fromname=diana

Best regards, smith.net Technical Support.

We will never ask for any of the following:

- birthdate
- mother's maiden name
- social security number

If you contact us for assistance with your account, we may need to confirm your username, password, or billing details to assist you with managing your Hover services. We will never initiate the first contact with you to gather personal information that you have already provided to us in your Hover account!

Here are some warning signs that an email may be a phishing scam:

- You are being asked for personal information in an unsolicited email, letter, or phone call. If you haven't contacted us for help with your account, we would have no reason to contact you for your account information.

- The email or letter does not refer to you by name. If we send you an email, we'll address it to the name on your account. We won't start an email with "Dear Webmail User" or "Dear Email Account Owner."

- The name of the company sending the letter is not clearly stated. Scammers will often send email messages from "the administrator" or "the helpdesk" because they use the same email template for sending phishing email messages to customers of many different email and Internet services.

General information on how to report Internet scams in several countries may be found at this website:

http://www.consumerfraudreporting.org/reporting.php

Below, are examples of email phishing scams that have been sent to our customers recently. If you have any other examples of Internet email scams you've received, please send them to us as a comment at the bottom of this tutorial so it can be shared with other subscribers.
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