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Topics » Webmail » Safe Senders

Adding a sender's email address to your Safe Sender List will ensure that their email does not get marked as spam. This lesson explains how to use the Safe Sender List.

Please note: The Block and Safe Sender Lists have a combined limit of 300 entries.

Mark Sender as Safe - Method 1

Select an email message from a sender you want marked as safe, then Click on More Options and click on Safe Sender.

Mark Sender as Safe - Method 2

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1. Select Mail under Settings
2. Click on the Blocking tab
3. Enter the email address to mark as safe then click on Add.

Wildcards, such as *@hotmail.com, are useful if you want to ensure all senders using a specific email service are never marked as spam. You will need to ensure that you enter a portion of the sender's email address or domain as it appears in the sender's "Return-Path." The return path is in the first line in the email message headers. Click here for instructions on obtaining email headers in webmail.
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