Domain transfers will be outright rejected if:

* the domain name is locked (this tutorial will show you how to unlock your domain name)

* the domain name was registered or transferred in the past 60 days

* the authorization code provided is invalid (this tutorial will show you how to obtain the authorization code)

* the domain name is in redemption

* there is an unresolved domain dispute (a form of registrar lock)

In addition to these restrictions, Register.com will not allow you to transfer a domain name if you have made recent changes to your account information.

According to Register.com support:

"We have implemented specific security measures to help prevent unauthorized transfer of domains to another registrar. The type of suspicious activity that could have caused your request to be declined includes:

- Multiple failed attempts to login to customer's account
- Recent changes to the account holder's name, email address, or login ID
- Attempts to access the account over the phone without authorization
- Recent changes to the accounts password
- Domain name lock not removed
- Recent changes to billing or credit card information"

If Register.com refuses to provide you with a transfer authorization code on this basis, you will need to call Register.com at 1-888-734-4783 to verify your identity, unlock your domain name, and receive your transfer authorization code.

.com
.net
.info
.org
.tv
.us
.me
.biz
.tel

Other top-level domains, such as .AT domains, have a slightly different transfer process. For example, you do not need to unlock .AT domain names or obtain an authorization code.

*The .UK and .CA registries only allow domain privacy if the domain registrant / owner is an individual. Organizations cannot have privacy enabled.

Visit http://www.register.com and click on the Your Account link at the top right-hand corner of the webpage.

Log in with your account user name and password.

Click on the domain name that is being transferred.

1. If you have the Private Domain service enabled, you will need to contact Register.com by phone at 1-888-734-4783 to disable domain privacy. You can continue to complete the rest of the steps in this tutorial then call Register.com after you are finished to disable privacy and provide you with your transfer authorization code.

2. Click on "View Registrant, Administrative Contact and Technical Contact."

The Administrative Contact is where transfer approval messages will be sent. If the email address is not current, click on Edit.

Enter the updated admin email address then click on Continue.

Click on Continue again.

Click Continue to confirm the whois changes.

The changes may take up to 24 hours to take effect. Click Continue to return to your My Services screen.

If the domain lock is enabled click on the Disable Domain Lock link.

Click Continue.

Click Continue again.

Click on the domain name again.

Click on the Obtain Auth Info Code link.

Register.com may advertise a discounted renewal rate. Click on Continue Transfer to proceed.

Put a check in the checkbox then click Continue Transfer again.

Answer Register.com's survey questions then click on Request Authorization Code.

As per the status message, Register.com will send you authorization code by email in 4-5 days.

If you made changes to your domain contact information, use a WHOIS look up tool to verify that the new contact information has propagated. Changes to domain names might take a couple of hours to appear. You can perform a WHOIS look up using the following websites: http://www.smartwhois.com/ or http://whois.domaintools.com/

After you receive your authorization code, you can start the process of bringing the domain to Hover. Click on this link for a step by step tutorial.
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